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Hello, my name is David Ratcliffe and I'm the President of Pink Elephant, the world leader in IT Service Management best practice consulting and education.
 
During 2008, we plan on bringing several of our world-renowned certification courses to Beijing and Shanghai. And, I'm inviting you to register now for the course that best suits your needs.

We have an unprecedented pass rate track record. In fact, our pass rate for V3 Foundations is 92%, while the industry average is 84%. Plus, you'll receive training from the industry's most experienced consultants.

If you want more information about our certification courses, visit our website. I'm also including an exclusive article written by Pink consultant Pierre Bernard called Demystifying The ITIL® V3 Certification Path.  This should provide answers to some of the questions you may have about certification.
 
Plus, on April 7-8, 2008, you won't want to miss the very first IT Service Management Symposium in China.  Located at the beautiful Sheraton Hotel in Pudong, Shanghai, this is your opportunity to bring increased prosperity to your organisation by implementing IT Service Management best practices. Best of all, you'll learn from Pink Elephant – The IT Service Management Experts. Our First Customer Of The Day Credit Card Deal deadline has been extended to February 6, 2008 due to public demand!

If you would like to register for the Symposium – or any upcoming certification courses, you can call +8621 5116 7101.  Or, email us at
registrations@pinkelephant.com with your name, title, organisation name and phone number.
 
I hope to see you at a course or the Symposium!

Sincerely,

David Ratcliffe
President, Pink Elephant
 
P.S.  You'll definitely want to learn more about PinkATLAS™, our web-hosted ITSM resource center.  PinkATLAS provides you with:

  • A knowledge database of hundreds of sample documents, including project charters, project plans and process schematics
  • Online access to the official ITIL® books from TSO, plus Pink's own book library, plus the entire Van Haren Publishing library – that's a total of almost 50 titles of ITSM books!
  • Direct support from Pink Elephant's ITSM experts through the "Ask-the-Expert" function
  • An industry forum environment so that you can tap into the vast experience of ITSM professionals all over the world

Pink Elephant, 21st Floor, Bank of Shanghai, 168 Yincheng Zhong Road, Shanghai 200120, China, 8621 5116 7101, http://www.pinkelephant.com/

© Pink Elephant 2008 unless otherwise stated. All rights reserved. The contents of this email are protected by copyright and cannot be reproduced in any manner. Pink Elephant and its logo, PinkVERIFY™, PinkSCAN™, and PinkATLAS™ are either trademarks or registered trademarks of Pink Elephant Inc. ITIL® is a Registered Trade Mark of the Office of Government Commerce in the United Kingdom and other countries.

David Ratcliffe
President,
Pink Elephant